A private space
Somewhere you won't be overheard or interrupted. It doesn't need to be a study — a parked car works surprisingly well.
Services
Telehealth & Online Sessions
The same care, wherever you are
Counselling and supervision by secure video or telephone, anywhere in Australia
Telehealth simply means we meet by video call or telephone instead of in person.
Many people find it just as helpful as sitting in the room together, and it makes counselling far easier to fit around work, school pick-up, a long drive or a hard week. It is provided to exactly the same ethical and professional standard as meeting face to face.
Video sessions are held on a secure, encrypted platform. I will send you the link and simple instructions before your first session — there is nothing to install or set up in advance. If video is not possible, or you would simply prefer it, we can meet by telephone instead.
Who telehealth suits
Some people choose telehealth because it is the only practical option, and others simply prefer it. Both are good reasons.
- Living rurally or regionally, or too far from a counsellor who is the right fit
- Managing a chronic illness, disability or pain that makes travel hard
- Juggling shift work, study, small children or no childcare
- Finding it difficult to leave home, including when anxiety is part of the reason
- Travelling for work, or moving between places
- Simply feeling more able to talk openly from your own space
What is available online
Individual counselling for adults and teenagers, couples counselling, and clinical supervision all work well by video. Supervision sessions run 60, 90 or 120 minutes; counselling sessions are usually 60.
Play therapy for younger children is best in person, where the room, the sand tray and the toys do so much of the work. If distance makes that difficult, get in touch anyway — we can talk about whether a mix of in-person sessions and online parent support would help.
What you will need
Nothing complicated — just a few things that help the session feel private and relaxed.
Headphones, if you have them
They keep the conversation private at your end and make it easier to hear one another.
A device and connection
A phone, tablet or computer with a camera, on a password-protected device and a stable connection where possible.
To be in Australia
I need to know which state or territory you're in each session — it affects who I can involve if there's ever a safety concern.
To be able to speak freely
If someone comes into the room or you can't talk openly, just tell me and we'll pause or switch to another time.
No recording
Please don't record our sessions unless we've agreed to it in writing beforehand. I won't record them either.
How a session works
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Your link arrives beforehand
I'll email you the session link with straightforward instructions. Click it a few minutes early and you're in — no account to create.
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A quick check at the start
The first time, I'll ask you to confirm your name and date of birth, and where you are today. It's the same care I'd take if you walked into my room, and it protects your privacy.
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Then we simply talk
From there it's counselling as usual — same pace, same confidentiality, same care. Many people forget the screen is there within a few minutes.
Sessions — 60 min (supervision 60/90/120)
Where — anywhere in Australia
Referral — not needed
Fees — see Fees & Rebates
If the technology lets us down
It happens, and it is never a problem. If we lose connection, I will try to reconnect on the same link. If that does not work, I will call you on the number you have given me and we will carry on by phone.
And if neither works, we will simply reschedule — it will not be treated as a late cancellation.
Honest limits, and your safety
Telehealth suits most people and most concerns, but not every situation. If you are in crisis, if your safety is at immediate risk, or if I think a session really needs to happen in person, I will say so and we will work out what is best. That is a clinical judgement, never a reflection on you.
Because I am not in the room with you, I will also ask for an emergency contact and for your location each session, so that help could reach the right place if it were ever needed.
My professional indemnity insurance covers me worldwide, with the exception of the USA and Canada, so if you are living or travelling overseas we can usually continue. Just let me know where you will be, as time zones and local emergency services need a little planning. Australian emergency numbers, including 000, and Australian helplines will not connect from overseas, so before we begin we will note the emergency number and nearest emergency service for where you will be.
For clients under 18, a parent or guardian needs to give consent for telehealth and should be contactable nearby for the session, even when they are not in the room.
I take every reasonable step to keep our sessions private and secure. Even so, no video call, phone line or internet connection can be guaranteed completely secure, and public Wi-Fi carries extra risk — please avoid it where you can.
If there is ever an immediate risk to your safety, call 000 straight away — please do not wait for our next session. Lifeline is available any time on 13 11 14.
Book an online session
Get in touch for a confidential, obligation-free chat about whether telehealth would suit you. Before your first online session I will send you a short telehealth consent form to read and sign.